Privacy Policy

Last Updated: 21st November 2022

Aqore Nepal Pvt. Ltd (We/Aqore Nepal) respects all the dimensions regarding your privacy. This Privacy Notice is regarding the personal data we gather through https://aqore.com.np/ or "the site." This Notice revolves around how we take data from the users, how we use them, and the regulations we follow before sharing them. We will also shed some light on your rights and the ways you can contact us regarding the privacy policies.

How We Take Information

The Aqore Nepal collects personal data from you that you deliberately choose to share with us. The data we take includes, but are not limited to, first and last name, email, phone number, and physical address in case you decide to:

Fill out some form on our website
Attend any event organized by the company
Converse with the Aqore team by email or phone

These are the direct ways we take the information of users. When you decide to visit or interact with our website, our automated system might collect your info through cookies, web server logs, web beacons, non-cookie-based tokens, and tracking pixels. Cookies, in general, are files that the website sends to the computer or any device connected to the internet so that it can uniquely identify your browser or store any information in the browser.

Generally, the browser notifies the user, asks for permission before receiving any cookies, and provides an option to restrict/disable the cookies. Please note that if the user decides not to allow users, they might not fully utilize the features of the website. Similarly, non-cookie-based tokens are identifiers based on URLs that track tie-sensitive password reset keys or track email click-thru activities. These mostly come to work when cookies are disabled, or the session has yet to initiate.

Information We Take

Information that You Provide

The personal data you provide is directly linked with the context in which you fill the information. For example, if you fill and submit a form on our website, the commonly served details are name, address, contact, and additional information regarding your inquiry.

The forms on the website, if any, have both required and non-required fields. Generally, the areas with the (*) symbol are mandatory and will not allow submission without valid input. The other fields are there for you if you need to share any additional information related to your inquiry.

Information We Collect Directly

When users interact with our website, the system might grab information regarding the type of browser you are using, the language used by the system, the operating system type, and the whereabouts of the device, like the time zone and the country. Similarly, the IP address of your device and the date/time of your visit to the website could also be recorded per policy regulations. The recording process might also include the pages you visit during your interaction.

The Do Not Track Signals

Your browser settings might also allow you to send a "Do Not Track" signal to the websites you visit and all the other online services you choose to use. As per our current settings, we do not respond to these signals or any mechanism that induces choice. Both Aqore Nepal and our service providers might collect information that we have mentioned during any users' online activities during the dwell time and across third-party websites.

Our Use of the Information

Information You Provide

The personal data we acquire from users will be used primarily for user benefits. These might include responding to any inquiry the user has, considering your application for our job positions, conducting surveys, giving information about our services, and contacting you in case you seem fit to our organizational requirements or anyone in contact who possesses the same qualities.

Asides from the discussed situations, we might also use your data to:

Evaluation and improvement of our business;
Development of our services and service-related products;
Researching the current market;
Advertisement of our services;
Research regarding the effectiveness of our advertising and marketing;
Analyzing our services
Administer our website.

Automatically Collected Information

The data we collect or the data collected through our automated system is there for enhancing the user's experience with our website, collecting data about the user's visit to the website, improving user experience, and understanding the patterns visitors generally follow while coursing through our website features. The information is also processed and put into use to identify the technical issues, identify the visitors that come to the site, and monitor the website as a whole. Similar to the data that users deliberately provide, we utilize it for our interests and motivation, which is not overridden by the user's interest or rights to protect their data.

Other Uses of Information

In additional cases when we need to use the users' data, we will provide a further privacy notice that describes our purpose and legal basis for the action.

Information We Share

Asides from the conditions described here, we do not disclose or sell the data of our users. We might share your data or the data we collect with the following parties:

Other ISO entities;
Development of our services and service-related products;

For other reasons, we might share your data with the affiliate if you request information about our affiliates, their products, and their services.

Data Transfers

We might transfer personal data to recipients in countries other than the one that hosts the data. As such, those countries might have different data protection laws than these countries. When we transfer the data to the recipients (such as the U.S), we will protect the data as described in this document.

Duration of Data Storage

The time duration of the data storage directly depends on the purpose for which we took the data in the first place. In most cases, we delete the data unless we are legally bound to retain it or if we need those data for legal obligations such as tax and accounting purposes.

We generally retain personal data if you provide us through the site, which we keep for as long as necessary for responding to your requests and for a short time in case you send us more requests. Also, the data might be kept for analytics purposes and deleted after it serves its purpose. Another condition is when the data is necessary for maintaining site audit logs.

User Rights and Choices

he website offers choices regarding how we communicate and what information gets taken. Subject to applicable law, users have the right to request and get information about the data the site maintains about the user. This way, you can update/correct mistakes in the data and block out the content you do not wish to share. Please note that the right to information might be limited depending on circumstances. Please get in touch with us through our mail or our "Contact Us" section to exercise your rights.

Updates on Privacy Policy

The details of this policy get updated periodically and without prior Notice to the users. We will post the updates and indicate the latest date of update on the top.